Terms and Conditions

Last updated: 23 September 2026

1. About JRO

J R O for Car Accessories ("JRO", "we", "us", or "our") is an online retailer of automotive parts and accessories registered in the State of Qatar.

Commercial Registration: 248386.

JRO is an online business registered in the State of Qatar and does not have a customer-facing physical store.

2. Using Our Website

You agree to provide accurate information when creating an account or placing an order. You are responsible for keeping your account information secure and for all activity carried out through your account.

3. Products and Vehicle Compatibility

Product descriptions, images, prices, and compatibility information are provided as accurately as possible. Vehicle compatibility depends on the vehicle year, make, model, and trim supplied by the customer.

Customers should verify compatibility before ordering. If you are unsure, contact us at info@jro.qa before purchasing.

4. Orders

Submitting an order is a request to purchase. An order is accepted when JRO confirms it and the item is available.

We may cancel or refuse an order if there is a stock issue, pricing or description error, suspected misuse, or an incorrect vehicle selection. If payment has already been made, any approved refund will be issued through the applicable payment method.

5. Prices and Payment

Prices are shown in Qatari Riyals (QAR) and may change before an order is confirmed. Delivery fees and the final total are shown at checkout.

Available payment methods are displayed during checkout, including cash on delivery where available.

6. Delivery

Delivery terms, estimated delivery times, and delivery charges are described in our Shipping Policy.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund and Returns Policy.

8. Website Content

All JRO text, images, logos, designs, and other website content belong to JRO or its licensors and may not be copied or reused without permission.

9. Liability

JRO will provide the website and products with reasonable care. To the extent permitted by applicable law, JRO is not responsible for losses caused by incorrect information supplied by the customer, incorrect vehicle selection, misuse, installation, or events outside our reasonable control.

Nothing in these terms limits any mandatory consumer rights under the laws of Qatar.

10. Privacy and Contact

Personal information is handled according to our Privacy Policy.

J R O for Car Accessories. Commercial Registration: 248386. Qatar. Email: info@jro.qa. Phone: +974 52027027 / +974 33025435.